How to Navigate Around Orchard MRT Station

Waiting Concourse at Orchard MRT Station

Orchard MRT station (NS22) waiting concourse – A clean and air-conditioned environment to wait for your friends.    [photo: flickr/Anne Grace Hurd]

Orchard MRT Station (NS22) is definitely one of the busiest train stations serving the Orchard Road shopping belt. On weekends, constant streams of shoppers like marching ants can be seen heading for the various Orchard MRT Station exits that will bring them to their favorite shopping centers.

Altogether, the Orchard Road MRT Station (NS22) has 5 exits that lead to various buildings and pedestrian walkways in Orchard Road. But in actual fact, to get to the dozen of iconic shopping centers in Orchard Road, you need to use only 3 of the exits.

We have come out with a detailed step-by-step guide on how to navigate these Orchard Road MRT Station exits and get to your favorite shopping centers and Orchard Road hotels easily.

After Getting Off the Train

Take either the a) Stairs, b) Escalators or c) Glass Elevator to the Concourse at B3 level. The Concourse is where the Fare Gates, Ticketing Machine and Station Control are located.

How to Get Out of the Fare Gates

Orchard MRT Train Station Fare Gates

Orchard MRT Station (NS22) – Commuters using fare gates on the Concourse Level.   [photo: flickr/Zasmi Arel]

On the Concourse, there are 2 rows of automated turnstiles (Fare Gates) that you must exit in order to get out of the station.

To exit the Fare Fate, look for a turnstile with a lighted green arrow to indicate it is operating in “Exit mode”. Tap your ticket-card near top end of the turnstile (with a sticker indication), wait for the barriers to be lifted then it’s safe to walk through.

Remember to retrieve your refund if you are using a single trip ticket. The ticketing machines found near both the Fare Gates can be used to refund the deposit for your used ticket.

Getting to ION Orchard Shopping Center (Shortcut)

  1. Exit from the fare gate closest to the staircase (opposite direction from Station Control Room).
  2. Once you exit the turnstile and you are immediately in the Basement 2 of ION Orchard shopping center.
  3. If you walk further ahead, you can take the direct escalator to the Food Hall at Basement 4 of ION Orchard.
  4. Walking to the left, you will see a Concierge Counter. You will also see the escalator nearby to bring you to other levels of ION Orchard.

Getting to Wisma Atria and Takashimaya Shopping Centers (Exit D)

  1. Exit from the fare gate beside the Station Control Room.
  2. Look for the heavy metal-framed glass doors on your left and labeled “Scotts Road”.
  3. Exit the doors and walk to your right.
  4. You will see entrance to Basement 1 of Wisma Atria shopping center (Exit D).
  5. To reach Takashimaya Shopping Center, continue to walk to the other end of this basement level.
  6. At the other end of this basement, you will see another link way that will lead you into Basement 1 of Takashimaya shopping center.

Getting to Lucky Plaza, Paragon & Knightsbridge Shopping Centers (Exit A)

  1. Exit from the fare gate beside the Station Control Room.
  2. Look for the heavy metal-framed glass doors on your left and labeled “Scotts Road”.
  3. Exit the doors and walk straight ahead. You will see a Citibank branch.
  4. Continue ahead and you will see an air-conditioned underpass (Exit A). At the end of this underpass, it splits into two escalators.
  5. Take the escalator on your right and you will exit into the entrance of Marriot Hotel.
  6. Turn left and you will see the entrance to Tangs shopping center. Walk along this sheltered walkway and you will see Lucky Plaza.
  7. To reach Paragon shopping center, continue walking to other end of Lucky Plaza, cross the small road and you will be able to see Paragon.
  8. To reach Knightsbride shopping center, just continue to walk down the same stretch and you will see Abercrombie & Fitch flagship store, the anchor tenant of Knightsbridge.

Getting to Tangs, DFS Galleria and Far East Plaza Shopping Centers (Exit A)

  1. Exit from the fare gate beside the Station Control Room.
  2. Look for the heavy metal-framed glass doors on your left and labeled “Scotts Road”.
  3. Exit the doors and walk straight ahead. You will see a Citibank branch.
  4. Continue ahead and you will see an air-conditioned underpass (Exit A). At the end of this underpass, it splits into two escalators.
  5. Ignore the escalator on your right and take the escalator straight ahead.
  6. At end of escalator, entrance to Tangs shopping center entrance is on your right
  7. To reach DFS Galleria, turn left and continue into another underpass by walking down a flight of stairs.
  8. At the bottom of the staircase, you will find an exit labeled “Scotts Road” that will take you to Far East Plaza shopping center.
  9. Ignoring the “Scotts Road” exit, continue to end of this underpass and take the escalator to ground level.
  10. On ground level, head for the pedestrian walkway on the right of Shaw Theatres Lido Imax.
  11. Further down on this walkway, you will see Royal Plaza on Scotts Hotel. Just beside the hotel is the DFS Galleria shopping center.

If you Get Lost in the Orchard MRT Station

In the event you find yourself lost in Orchard Road MRT Station, just walk to the ticketing machines area in front of the Station Control Room. Around this area, there are large shiny marble pillars with signs indicating the exits to respective buildings.

Alternatively, you can approach the friendly officer in the Station Control Room for help too.